Privacy Policy

Effective date: November 8, 2026

This policy explains how Tipton Construction & Home Improvements LLC ("Tipton Construction") collects, uses, protects, and discloses information through its website, services, workforce tools, and messaging programs.

Scope

Our text messaging programs may include:

Workforce operations: schedules, assignments, project updates, private work links, documents, earnings or pay notices, account alerts, support, and security notices for employees and contractors.
Customer information: inquiry follow-up, estimates, appointments, project status, service reminders, document requests, invoices, receipts, and customer care when requested or consented to.
Customer marketing: promotions or service advertising only after a separate, optional express written marketing opt-in.
Security: requested one-time passcodes and account-verification notices.

Consent for one message category does not authorize another.

Information we collect and use

We may collect contact details, preferences, consent records, workforce roles, customer and project information, schedules, account activity, support requests, and information submitted through our services. We may also collect browser, device, IP address, and site activity information.

For messaging, we may record the number, date, consent method, disclosure version, selected message categories, opt-out requests, and delivery information. We use information to provide services, respond to inquiries, prepare estimates, manage work and records, send authorized messages, provide support, secure accounts, comply with law, and improve our services.

Text messaging and consent

Employees and contractors may enroll through an unchecked consent box, written or electronic form, private portal, or another clearly disclosed process. Workforce text consent is voluntary and is not a condition of employment or contractor engagement.

Customers may consent to informational texts through an unchecked optional box on an applicable inquiry, estimate, contract, account, or website form; documented affirmative verbal consent; or a documented keyword or written process. Providing a phone number, submitting an inquiry, or accepting general terms does not by itself authorize marketing texts.

Customer marketing texts require a separate, optional express written consent that is not preselected and is not required to request an estimate, purchase services, create an account, or receive support. Marketing consent is not combined with informational, workforce, or security consent.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out of that program or HELP for help. We honor other customary opt-out keywords where supported. Help or opt-out requests may also be made at 317-717-4810 or kyle@tiptonconstructionllc.com. We may send one opt-out confirmation and then stop messages from that program unless new consent is provided. Opting out does not prevent communication through another available method.

Mobile information and consent data

We do not sell, rent, or share mobile information or text messaging opt-in data and consent with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

We may give information to providers that process it only on our behalf, including website, communications, security, and software providers such as X-Ploy and Twilio. They may use it only to deliver services to us and must protect it under their agreements and applicable requirements.

Other information sharing

We may disclose information as needed to provide services, comply with law, protect rights or safety, investigate misuse, or complete a business transaction. Mobile information and messaging consent may not be used for unrelated marketing.

Retention and security

We retain information as reasonably needed for operations, consent and opt-out records, disputes, security, and legal obligations. We use reasonable safeguards, but no system is completely secure.

Your choices

You may update contact information, communication preferences, or messaging consent at any time. After an opt-out, we may send one confirmation and will stop messages from that program unless you opt in again. If a number is reassigned, the new user should contact us or reply STOP.

Changes and contact

We may update this policy as our practices or requirements change. The current version and effective date will remain posted here.

Tipton Construction & Home Improvements LLC
Phone: 317-717-4810
Messaging support and privacy: kyle@tiptonconstructionllc.com
Website: www.tiptco.com